Know The Rules Before Account Access
Our Legal position is simple: you should be able to see the conditions connected with your account before using the lobby. Access depends on local law, so you must check whether the service is available to you in Indonesia and provide accurate account details. We may
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ask for phone verification before account access, and we may pause a wallet action when the account name, receipt or transaction reference needs checking. The cashier can show the route used for DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity, while this page explains
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the policy context rather than promising a particular result. If a rule changes, we will place the updated wording with the relevant account notice. Keep your login details private, use only your own account, and contact us through the policy support route when you need clarification
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or want to request a correction.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.